Overview
PLEASE EMAIL ANSWERS TO BOTH SETS OF QUESTIONS, WITH RESUME TO: Di@DKKDstaffing.com
TITLE: EPIC Implementation Program Manager
LOCATION: Torrance, CA with travel to NY once a month
SALARY: open for discussion
REQUIRES: US Citizenship or Permanent Resident Green Card
APPLICATION QUESTIONS (Please answer all questions and email to Di@DKKDstaffing.com)
· Legal Name & Preferred Name or Nickname:
· Best Contact Info (Cell & email):
· Your Linked In:
· Why looking for a new job:
· Availability for interviews and a new job:
· Where do you live (City, State, Zip):
· Desired geographical work location:
· Are you open to 100% onsite, hybrid and/or remote:
· Are you open to relocation if required:
· Are you open to travel as needed:
· Are you authorized to work in US (Please indicate US, Green Card or Other):
· Hourly/Salary Expectations: (We need a range) $
· Sizes of staff managed and their titles (include # of direct reports):
· Budgetary Responsibility: $
· Education/Certs/Degrees (also indicate which certs are active):
· Who Referred You/ How Did You Hear About Job/ DKKD Staffing:
PLEASE ANSWER ADDITIONAL Q&A:
How many years or experience and how recent is your experience with:
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Managing EPIC decision tree workflow builds and implementations, complex and matrixed project teams across healthcare settings:
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PMP and Agile project management certifications and methodologies:
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Waterfall and Agile Scrum project methodologies:
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Working with healthcare providers and understanding patient access and workflows:
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Solid understanding of healthcare processes, governance:
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Scaled Agile Framework (SAFe):
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Exceptional documentation and reporting skills, with a keen eye for detail.
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Outstanding communication and presentation abilities, with the skill to engage and inform stakeholders effectively.
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Proficiency in Microsoft Excel and PowerPoint.
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An understanding of patient access and the challenges faced by large healthcare facilities.
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Proven track record working with stakeholders.
ABOUT THE ROLE
Our client is a leading consulting and professional services firm specializing in healthcare innovation and transformation. They partner with healthcare facilities to optimize their workflows, implement cutting-edge technologies, and enhance patient care and operations through strategic initiatives. We are currently seeking an experienced Senior Program Manager to lead a large-scale Epic decision tree implementation for a prestigious nationally ranked healthcare client.
Role Summary:
As a Senior Program Manager, you will be the leader at the forefront of this program, working closely with hospital staff, vendors, and senior management, to ensure project execution. You will be responsible for building an Agile framework to manage the various teams’ day-to-day tasks and reporting. We are looking for a strategic and creative thinker who can lead and coach all teams involved while driving the implementation process to be as efficient as possible.
Why Join Our Client?
Our client offers a dynamic and challenging environment where innovation and effective solution delivery are at the heart of everything we do. They value their team members and provide ample opportunities for professional growth and development.
KEY RESPONSIBILITIES
· Lead Epic decision tree implementation projects, collaborating with cross-functional and vendor teams to ensure seamless implementation of in scope solutions.
· Drive strategic initiatives to optimize implementation processes, focusing on streamlining and reducing the time for completion without compromising quality.
· Utilize decision tree workflows and understand the nuances of specialties and ambulatory care to design effective solutions.
· Conduct retrospectives and process optimizations to enhance delivery and quality of implementation.
· Apply a thorough understanding and experience with both Agile and Waterfall project management methodologies, including hybrid approaches, to meet project demands.
· Navigate the complexities of large healthcare facilities, understanding patient access and the intricacies of healthcare delivery.
· Develop and maintain comprehensive project documentation, including detailed reports and presentations for stakeholders.
· Communicate effectively with stakeholders at all levels, providing clear updates and strategic insights.
· Utilize advanced Excel and PowerPoint skills to analyze data and present findings in a compelling manner.
· Jira from Atlassian:
REQUIREMENTS:
· Proven experience in managing EPIC decision tree implementations with a strong portfolio of successful healthcare implementation projects.
· Demonstrated experience in managing complex, matrixed project teams in a healthcare setting.
· Solid understanding of healthcare processes, governance, and the ability to operationalize projects strategically.
· Proven knowledge and understanding of waterfall and agile scrum project methodologies.
· Familiarity with the Scaled Agile Framework (SAFe) is highly desirable
· Exceptional documentation and reporting skills, with a keen eye for detail.
· Outstanding communication and presentation abilities, with the skill to engage and inform stakeholders effectively.
· Proficiency in Microsoft Excel and PowerPoint.
· An understanding of patient access and the challenges faced by large healthcare facilities.
· Proven track record working with stakeholders.
· Must be able to travel to New York, at least once a month if necessary.
· Familiarity with project management tools, including Jira from Atlassian, is desirable.
QUALIFICATIONS
· Epic implementation experience across specialties
· Epic decision tree workflow builds
· PMP and Agile project management experience and certifications
· Prior experience working with healthcare providers
· Understanding of patient access and workflows
· Familiarity with Agile project management methodologies