EPIC Sr. Program Manager – Torrance, CA – Requires US Citizen or Permanent Resident Green Card – Hybrid

The client is seeking candidates who possess experience managing full-cycle EPIC implementations, decision tree workflow builds, and complex, matrixed project teams across healthcare settings. As well as experience working with Cardiology, Ambulatory, and Hospital Billing.

TITLE: EPIC Implementation Program Manager

LOCATION: Torrance, CA with travel to NY once a month

SALARY: open for discussion

REQUIRES: US Citizenship or Permanent Resident Green Card

Right out of the gate the interviewer will ask the candidates on the first round

• How many years of “full cycle” EPIC implementation experience (he expects 10-15 years EPIC specifically)
  • Very hands-on experience managing all aspects for the client
• 2+ years working with Cardiology
• Salary range $160K-$210K DOE
  • If they don’t fit the criteria above, he might not continue the interview and/or will be very direct about the candidate not being a fit
• Jira
• Agile
• Decision Tree
• Revenue Cycles
• Ambulatory
• Hospital Billing
• Processes

• Experience managing full-cycle EPIC implementations, decision tree workflow builds, and complex, matrixed project teams across healthcare settings.
• Experience working with Cardiology, Ambulatory, and Hospital Billing:
• Project Management Certifications & Tools Experience:
  • Agile:
  • Jira:
  • PMP:
• Project Methodology Experience
  • Scaled Agile Framework (SAFe):
  • Waterfall
• Experience working with healthcare providers and understanding patient access and workflows:
• Solid understanding of healthcare processes and governance structures:
• Experience with decision trees, revenue cycles, and related processes.:
• Proficiency in Microsoft Excel and PowerPoint:

Our client is a leading consulting and professional services firm specializing in healthcare innovation and transformation. They partner with healthcare facilities to optimize their workflows, implement cutting-edge technologies, and enhance patient care and operations through strategic initiatives. We are currently seeking an experienced Senior Program Manager to lead a large-scale Epic decision tree implementation for a prestigious nationally ranked healthcare client.

As a Senior Program Manager, you will be the leader at the forefront of this program, working closely with hospital staff, vendors, and senior management, to ensure project execution. You will be responsible for building an Agile framework to manage the various teams’ day-to-day tasks and reporting. We are looking for a strategic and creative thinker who can lead and coach all teams involved while driving the implementation process to be as efficient as possible.

        Our client offers a dynamic and challenging environment where innovation and effective solution delivery are at the heart of everything we do. They value their team members and provide ample opportunities for professional growth and development.

·         Lead Epic decision tree implementation projects, collaborating with cross-functional and vendor teams to ensure seamless implementation of in scope solutions.

·         Drive strategic initiatives to optimize implementation processes, focusing on streamlining and reducing the time for completion without compromising quality.

·         Utilize decision tree workflows and understand the nuances of specialties and ambulatory care to design effective solutions.

·         Conduct retrospectives and process optimizations to enhance delivery and quality of implementation.

·         Apply a thorough understanding and experience with both Agile and Waterfall project management methodologies, including hybrid approaches, to meet project demands.

·         Navigate the complexities of large healthcare facilities, understanding patient access and the intricacies of healthcare delivery.

·         Develop and maintain comprehensive project documentation, including detailed reports and presentations for stakeholders.

·         Communicate effectively with stakeholders at all levels, providing clear updates and strategic insights.

·         Utilize advanced Excel and PowerPoint skills to analyze data and present findings in a compelling manner.

·         Jira from Atlassian:

·         Proven experience in managing EPIC decision tree implementations with a strong portfolio of successful healthcare implementation projects.

·         Demonstrated experience in managing complex, matrixed project teams in a healthcare setting.

·         Solid understanding of healthcare processes, governance, and the ability to operationalize projects strategically.

·         Proven knowledge and understanding of waterfall and agile scrum project methodologies.

·         Familiarity with the Scaled Agile Framework (SAFe) is highly desirable

·         Exceptional documentation and reporting skills, with a keen eye for detail.

·         Outstanding communication and presentation abilities, with the skill to engage and inform stakeholders effectively.

·         Proficiency in Microsoft Excel and PowerPoint.

·         An understanding of patient access and the challenges faced by large healthcare facilities.

·         Proven track record working with stakeholders.

·         Must be able to travel to New York, at least once a month if necessary. 

·         Familiarity with project management tools, including Jira from Atlassian, is desirable.

 QUALIFICATIONS

·         Epic implementation experience across specialties

·         Epic decision tree workflow builds

·         PMP and Agile project management experience and certifications

·         Prior experience working with healthcare providers

·         Understanding of patient access and workflows

·         Familiarity with Agile project management methodologies

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