EMT Analyst (SMTP) – Orlando, Florida – 100% onsite – Must be US Citizen, or Green Card Contract or Contract to Hire

Job Title: EMT Analyst

Duration: Long Term Contract

Location: Orlando, FL

100% Onsite

Citizenship: MUST be US Citizen or Permanent Resident Green Card

Hourly Pay: $DOE – client willing to pay market rate for the right person

Skills: ProofPoint, SMTP, Relay, Admin, DNS

• 2+ years of experience managing the day-to-day administration, support, Maintenance and monitoring of SMTP relays
• Experience with ProofPoint or IronPort
• Experience with mail routing

Onboarding Process:

• Selected Candidate must be willing to go to the closest Client office location as indicated by the project team to meet and greet with a Client team member prior to starting their assignment.
• If the candidate is not local, client will pay the expenses for the interview

Job Description:

*   EMT Analyst provides operational support for SMTP relays, Google Workspace, and supported collaboration tools services for the organization’s environment. Participate in all aspects of operational support for relay infrastructure and collaboration tools. Complete patching and other maintenance for all relevant systems. The position requires a responsible, self-motivated, well-organized individual with the ability to handle multiple concurrent projects while adapting quickly to rapidly changing priorities.

Responsibilities and Duties:

*   Work closely with vendors to resolve user and production issues.

*   Participate in operational support and on-call for a large enterprise SMTP relay environment.

*   Troubleshoot and maintain SMTP relays.

*   Generate operational documentation including change management paperwork.

*   Maintain high morale and motivate team members to go above and beyond the minimum requirements.

*   Work on multiple operational issues at one time.

*   Provide support for ancillary EMT products including collaboration tools and mass mailers.

*   Perform other related duties as assigned.

*   Provide support for release deployments in a 24×7 operations environment as required.

*   Produce technical and operational documentation.

Qualifications:

*   2+ years of experience managing the day-to-day administration, support, maintenance, and monitoring of SMTP relays.

*   Experience with Proof Point or IronPort

*   Experience with mail routing.

*   Basic understanding of DNS

*   Basic Splunk search skills

*   Must be able to communicate technical concepts clearly to a wide audience.

*   Demonstrate a customer focused attitude.

*   1+ Service Now or equivalent ticketing system experience

*   Must be able to communicate technical concepts clearly to a wide audience.

*   Microsoft Active Directory Administration experience

*   PowerShell scripting experience

*   ITIL experience (preferred)

*   Ability to work in a 24×7 on-call after hour rotation environment.

*   Good understanding of change management

Required Soft Skills:

*   Excellent communication and interpersonal skills

*   Strong problem-solving and analytical skills

*   Ability to work independently and as part of a team.

*   Willingness to learn and adapt to new technologies.

*   Attention to detail and commitment to accuracy.

STANDARD APPLICATION QUESTIONS (Please answer all questions)

Please complete both sets of questions. For the fastest response, please send the answers to Di@DKKDstaffing.com

• Legal Name & Preferred Name or Nickname:
• Best Contact Info (Cell & email):
• Your Linked In:
• Why looking for a new job:
• Availability for interviews and a new job:
• Where do you live (City, State, Zip):
• Desired geographical work location:
• Are you open to 100% onsite, hybrid and/or remote:
• Are you open to relocation if required:
• Are you open to travel if needed and have an active passport if needed:
• Are you authorized to work in US (Please indicate US, Permanent Resident Green Card or Other):
• Hourly/Salary Expectations: (We need a range) $
• Sizes of staff managed and their titles (include # of direct reports): 
• Budgetary Responsibility: $
• Education/Certs/Degrees (also indicate which certs are active): 
• Who Referred You/ How Did You Hear About Job/ DKKD Staffing:
• NOTE: Please read the job requirements carefully. In the comments section, please answer the second set of questions in the job description.

Q&A

Please respond with your # of years of experience and how recent the experience is. Elaborate as needed.

• How many years as n EMT Technician?
• How many years working with SMTP, and how recent?
• What is your experience with ProofPoint and/or IronPort or similar?
• Any success stories per the requirements in the job description?

• Have you ever worked for an entertainment company, and if so, which one(s)?

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CGEMJP00267639 – EMT Analyst – Orlando, FL Onsite