LOCATION: Ventura, Ca
Team: IT Business Operations
Scope: Individual Contributor
Years of Experience: 5+
NOT OPEN TO CORP TO CORP
WHEN APPLYING: please provide years and level of experience per the requirements, preferred and certs, licenses and degrees.
DKKD has placed many people at this company
NOT open to Corp to Corp – NO 3rd party vendors – MUST work onsite – NO remote
Employment Requirement: “In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.”
DKKD Staffing’s recruiting team has been together for almost 20 years.
DKKD specializes in building IT teams from CIO/CTO/CISO to Helpdesk (Infrastructure & Applications) as well as staffing Human Resources, Internal Recruiters, F&A and Admins.
As the Omnichannel Business Analyst (BA), you will be the primary liaison between the Direct Sales channel (Retail, Web, Mail Order and Professional) Order Management (OM), Customer Service (CS) and Retail teams, and the IT Business Operations team. You will ultimately be responsible for understanding the Direct channel OM, CS and Retail teams’ objectives and requirements and ensuring that they are being supported by efficient business processes and the relevant business systems including, but not limited to Microsoft Dynamics D365 ERP, Retail, Call Center and SalesForce Service Cloud. As the Omnichannel BA, you will also partner with the Direct channel’s OM, CS and Retail teams to identify and accomplish projects as well as provide ongoing day-to-day support.
HOW TO APPLY
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Connect with us on Linked In: LinkedIn.com/in/DianeKrehbiel
We get 100’s of applicants applying to us. Please see instructions above on how to apply to help us.