Hardware Technicians and Engineers / IT Help Desk Support

Temp Helpdesk (IT/ Healthcare) – Calabasas, Ca – NOT open to 3rd party vendors Contract or Contract to Hire

This position has been filled

DKKD Staffing’s recruiting team has been together for almost 20 years.

DKKD specializes in building IT teams from CIO/CTO/CISO to Helpdesk (Infrastructure & Applications) as well as staffing Human Resources, Internal Recruiters, F&A and Admins.

All job openings are available on www.DKKDstaffing.com and DKKD pays for placed referrals. Who do You know looking for work?

 

TITLE: Temp Helpdesk (IT and SW Applications)

LOCATION: Calabasas, CA

DURATION: possibly a month while somebody is out

hourly: TBD

INDUSTRY: Healthcare

HIERARCHY: Reports to CIO

# Of Users to Support: 500+

 

IT Helpdesk and Applications Support 

POSITION SUMMARY:

Our client is looking for somebody to answer the helpdesk line to cover IT issues relating to hardware and software. This is only a temporary position to cover while somebody is out.  

Responsibilities:

  • Day-to-day phone support of the help desk
    • Great customer service skills (personable and articulate)
    • Troubleshoot hardware and software issues
    • Escalate technical issues as needed
    • Remote support for other sites
    • Good documentation

Requirements:

  • Bachelor’s degree in computer science or related field preferred or equivalent experience
    • If you are working towards these degrees, that is fine also.
  • 2 years of experience in IT/PC Technology
  • Healthcare/ Clinical Industry experience preferred, but not mandatory

HOW TO APPLY

NOTE: Our site does NOT accept DocX resumes and documents.

US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b, EAD, T1, etc candidates.

Please supply the following details to help us respond faster to you and get the information to the client as quickly as possible.  

Keep in mind we get hundreds of applicants.

We use the following details in the body of the email to quickly summarize for the client’s review along with your resume.

  • Resume tailored to the job description:
  • Samples of work or portfolio if applicable:
  • Summarized details about your years and level of overall experience applicable to the job: (please do not say “see resume”)
  • Please explain your experience as it relates to the specific requirements:
  • Education/Degrees/Certs:
  • Staff overseen: (please break down how many direct reports, titles and overall staff)
  • What ticketing systems have you used:
  • How many users have you supported:
  • Budgetary Responsibility: (if applicable) $
  • Availability and please explain why you are looking for a new role:
  • Hourly/salary expectations:
  • Best contact info:
  • Citizenship:
  • City, State, Zip & desired geographic work location:
  • Are you willing to relocate:
  • Your Linked In profile:
  • Who Referred You/ How did you hear about this opening?

We get 100’s of applicants applying to us. Please see instructions above on how to apply to help us.

Connect with us on Linked In: www.LinkedIn.com/in/DianeKrehbiel

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Job Overview

  • Date Posted: Posted 6 months ago
  • Location: Calabasas, Ca
  • Job Title: Temp Helpdesk (IT/ Healthcare) – Calabasas, Ca – NOT open to 3rd party vendors